Customer Support

Absolute Medical is dedicated to supporting the patient and the healthcare professional with all issues related to insurance reimbursement of our products and devices.

Insurance reimbursement criteria for compression products have become very complex. To better serve you, Absolute Medical has assembled a staff of highly trained billing associates whom are experts in the submission and reimbursement of Medicare and non-Medicare insurance claims.

As part of our service to you, Absolute Medical will verify insurance benefits and explain the claims submission process for your particular insurance provider within 24 hours of order intake. This enables the patient to fully understand, up front, the documentation required, coinsurance costs and processing time needed. Absolute Medical evaluates each order on a case-by-case basis for compliance with applicable medical criteria established by insurance carriers, including Medicare.

Most of the DME you find on this website are prescription medical products and devices, Absolute Medical requires that patients seeking pneumatic compression devices, arterial compression devices, DVT Compression Devices, Continuous Passive Motion machine devices, and some prescription grade compression garments be under the care of a physician prior to order intake.

All of us at Absolute Medical are looking forward to helping you. If you have any questions please feel free to call us toll free at (888)-214-4100.

Sincerely,

John Holland
President